Shipping Policy

Shipping Policy

We ship most items via UPS, Fed Ex, or USPS. Rates are based on their current charges based on package weight, size, and distance shipped. Larger items will be shipped via freight carrier. Freight charges will be quoted on a case-by-case basis.

Under normal circumstances, most orders ship out within 24-72 hours. However, due to large order volumes, custom production orders, weather conditions or circumstances beyond our control, we will ship your order out as soon as possible.

Maximum Training Solutions, LLC offers Ground service, 3rd Day Select, 2nd Day Air, and Next Day Air shipping to all of our customers who place orders to be shipped to one of the 48 contiguous United States.

Shipping time on backordered items varies. You will be contacted via email if you order a backordered item. At this point you can either choose to wait for the item, or remove it from your order. If you choose to wait, the backordered item will ship out to you automatically just as soon as we get it back in stock. Due to availability and vendor issues, we can only provide an estimate as to when this will occur.

Payments for backordered items are made up front as part of the original order. This helps to keep shipping costs down, as it would be more expensive to charge for two separate shipments. If you choose to remove the backordered item from your order, a refund will be issued that is consistent with the original method of payment.

If you require special assistance regarding shipping your order, you can also contact our customer support at (417) 233-1221.

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